The mission of the Muscogee (Creek) Nation Social Services Department is to counsel, advocate, and provide referrals for Native American households to meet certain unmet essential needs. Social Services shall provide necessary assistance to eligible Native American households striving to enhance quality of life while promoting self-sufficiency and financial stability.
General Statement of Services
The Social Services Department consists of three (3) offices, Social Services, School Clothing, and Social Security. Together, the department provides a total of 14 programs which assist with rent or mortgage payments, utility payments, burial assistance, food for funeral assistance, relocation due to a natural disaster, medical travel assistance for children, Individual Indian Monies (IIM) assessments, school clothing grant, and assistance filing for social security and disability.
The Social Services Department aims to consistently deliver a professional customer service to applicants regardless of age, sex, education, physical/mental limitations, tribal affiliation, color of skin, or the situation they are facing. We strive to treat our applicants with respect, compassion, and empathy. If Social Services is unable to assist, we will find a way to assist, even if it’s not through our office.
Monday through Friday 8:00 am. to 5:00 p.m.
Where to Apply for Services?
An applicant may obtain an application at the Muscogee (Creek) Nation Social Services Department, the Muscogee (Creek) Nation Southern Regional Office (SRO), download an application from the Muscogee (Creek) Nation website, or have an application mailed, emailed, or faxed.
The Social Services Office receives hundreds of calls a day along with citizens coming in to the office. In order for staff to efficiently and promptly complete their job, we have moved toward an appointment system. This allows staff to give applicants the time they need to thoroughly assess their needs and work towards self-sufficiency. At the same time, it allows staff to return calls and complete cases.
Drop box located on the entrance door (please place documents in a sealed envelope along with your name and number)
How Long Does the Application Process Take?
Each applicant shall complete a thorough assessment with a social worker to determine eligibility. Once all required documentation is received, the social worker has three (3) business days to complete the application and forward to the supervisor for approval. The supervisor has two (2) business days to review and forward to the manager, or designated person, for signature. The manager has two (2) business days to sign and forward for payment process. It takes roughly 10-14 days for the vendor(s) to receive a check, once the manager signs the application.
Please do not wait until eviction or cutoff to apply for services!!!